Frequently Asked Questions

Everything you need to know about comfort and style.

How do I find the right size for my FitFlops?

Most of our footwear is true to size. We recommend checking our detailed size guide on each product page, which includes measurements for US, UK, and EU sizing to ensure the perfect ergonomic fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please ensure the tags are attached and the soles are clean to qualify for a full refund.

How should I clean and maintain my shoes?

To clean leather styles, use a damp cloth and specialized leather cleaner. For webbing or fabric styles, hand wash with cold water and mild detergent, then air dry away from direct sunlight.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated automatically at checkout.

Are FitFlop shoes suitable for people with foot conditions?

Many of our products carry the APMA Seal of Acceptance for promoting good foot health. Our Microwobbleboard and Anatomicush technologies are designed to provide superior pressure diffusion and shock absorption.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay in select regions.